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Terms and Conditions (Workshops)

Please read the following terms and conditions before submitting your registration. Your completed and submitted registration form is an indication that you have read, understood and agreed to the terms and conditions by the Academy of Certified Counsellors and/or the ACC Institute of Human Services.

Learning Environment

We do our best to ensure that participants are in a safe and conducive learning environment. The Academy of Certified Counsellors and/or the ACC Institute of Human Services, and all affiliated staff, will not be liable for any injury, loss or damage, including but not limited to suffering and death that may arise either directly or indirectly from the training sessions.

Cancellation or Postponement of Classes

The Academy of Certified Counsellors and/or the ACC Institute of Human Services reserves the right to cancel or postpone any of its classes for reasons such as, but not limited to, insufficient sign-ups and instructor unavailability. In such events, students will be notified at least 2 days in advance and can choose to join another course intake. If the class is cancelled and not postponed, students can opt for a refund.

Refund Policy

Fees paid are non-transferable and non-refundable, and such instances include if a student pays the fees but fails to turn up for class. The Academy of Certified Counsellors and/or the ACC Institute of Human Services reserves the right to make changes to the course schedule. In the unlikely event that a class is cancelled, and not postponed, the student will be entitled to the refund of the course fees. In the event the student fails all attempts of any of the assessments, the student is deemed to have failed the course and no refunds will be given.

Model Release

By registering for courses or workshops held by, or conducted by the Academy of Certified Counsellors and/or the ACC Institute of Human Services, you hereby grant the Academy of Certified Counsellors and/or the ACC Institute of Human Services the irrevocable right to use any photos, videos or forms of media taken of you, or that which includes you, in whole or in part in any media now or hereafter known. Such media can include, but is not restricted and limited to, electronic direct mails (EDMs), marketing collaterals, print advertisements, posters, illustration, advertising and social media platforms. You hereby release and discharge Photographer from any and all claims and demands that may arise out of or in connection with the use of the photographs, including without limitation any and all claims for libel or violation of any right of publicity or privacy.

By registering for the courses conducted by Academy of Certified Counsellors and/or the ACC Institute of Human Services, you indicate your consent to the Terms and Conditions.

The Academy of Certified Counsellors and/or the ACC Institute of Human Services reserves the right to amend the Terms and Conditions without prior notice, and any amendments made will be enforced with immediate effect.