Psychological First Aid Course - ACC Institute of Human Services

Psychological First Aid Course


Conducted by the Singapore Emergency Responder Academy (SERA), Psychological First Aid is a classroom-based course with lectures, hands-on and role play activities. The course will provide you with basic knowledge and skills in providing psychological first aid to people who are affected by crisis. Furthermore, the course will also help you to recognize signs of stress and teach you how to manage and cope with stress.

This course is in line with World Health Organization guidelines and accredited by ACC Institute of Human Services.


Anyone who is interested to learn more about psychological first aid. Individuals of the following profiles may find the course to be particularly useful and relevant:

  • Student Leaders in Secondary School / Junior College / Polytechnic and University
  • Working Adults who are keen to provide psychological support in workplace
  • Individuals who are keen to equip themselves to skills to listen and communicate better
  • Identify the different types of crisis
  • Identify the signs of stress
  • Demonstrate stress management techniques
  • Identify the core elements of Psychological First Aid
  • Demonstrate active listening skills
  • State the actions principles of Psychological First Aid
  • Provide Psychological First Aid using Look, Listen and Link Techniques
  • Demonstrate the ability to provide self care and care for others
  • Introduction to Psychological First Aid
  • Understanding Crisis and the impact
  • Stress and the stress management technique
  • Psychological support
  • Look, Listen, Link Technique in Psychological First Aid  
  • Classroom-based Instructor-led training
  • SERA Psychological First Aid Course Guide
  • Group activities, case scenarios and role play

Training Fees

Fees and Charges  
Total Before GST$100.00
GST (7%) $7.00
Total After GST $107.00

We do not accept Cash over the counter. You may however do a bank transfer or bank deposit and forward the proof of your deposit to us at Please call us at 6339 5411 for the bank details.
Payment Option: NETS / Cheque / Credit Card

Course Information

Upcoming Workshop: 12 Apr 2019 (Fri, 9.30am-6.30pm) or 27 Apr 2019 (Sat, 9.30am-6.30pm)

Duration: 9  hours (1 day)
Venue: ACC, 51 Cuppage Road, #03-03, Singapore 229469
Course Fee: $100.00 (before GST) for a limited time only
Upon Completion: Certificate of Attendance

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