Specialist Certificate - Work Place Counseling and Conflict Managment
Specialist Diploma in Workplace Counselling

Specialist Certificate in Work Place Counselling and Conflict Management

Accredited by:

Programme Overview

  • Participants who have no experience in counselling but are willing to gain a basic entry qualification to professional counselling
  • Professionals in the industrial field who wish to counsel people in need in the corporate setting
  • A professional basic entry qualification to counselling
  • Opportunities for personal growth
  • Acquisition of crucial interpersonal skills and related knowledge
  • Specialisation in workplace counselling

Programme Structure

The programme will be delivered through lectures, group discussions, practical demonstrations, video presentations, practical and experiential exercises, case studies, and role-plays. Students will be assessed through written assignments, projects, oral presentations, and videotaped counselling project/examination.

The lecturer-student ratio is set at 1:25 to ensure optimum teaching, learning and sharing between the lecturer and students.

There is a total of 1 module with assignments. Each module consists of 12 sessions.
Number of Modules: 1 module, each with assignments
Contact Hours: 36 hours
Total Duration: 1.5 months

Each classroom session is 3 hours, held once or twice a week.

  • Ms Goh Chiou Yun, Carol

Click here to view the lecturers’ profile

Student must achieve at least 75% attendance for all modules and a minimum passing mark of 50 for all assignments to be awarded the Specialist Certificate in Work Place Counselling and Conflict Management.

Admission Requirements

To be eligible for admission to the course, applicants must fulfil the following conditions:

  • Diploma holders in any field
  • Be at least 18 years of age
  • Mature applicants not meeting the admission requirements are invited to apply as the program recognises relevant life experiences that students bring with them
  • Application will be considered on a case-by-case basis; in some circumstances, interview might be needed
  • Cooperative Communication
  • Speaking and Listening Skills
  • Development of Communication Process
  • Cultural and Individual Differences
  • Culture Appropriate Communication
  • Overcoming Barriers to Communication
  • Following and Delegating
  • Supervise Tasks
  • Supporting Effective Operation
  • Conflicts in the Workplace
  • Problem Solving Techniques
  • Negotiation
  • Building and Maintaining External Relationships

This unit focuses specifically on work place issues. Here clients are seen as individuals who belong to a group with unique dynamics from that of society. Students will familiarize themselves with theories and issues centered on the work place such as stress, burnout, corporate suicides, leadership, and organizational politics. Method of group counselling which is widely used in the industrial field will also be practiced first hand.

Watch our module summary here 

Fees and Charges

Fees are payable to: ACC Institute of Human Services Pte. Ltd. 

Course Fee$1,980.00*
Registration Fee$100.00
Total Before GST$2,080.00
Total after GST$2,246.40

We do not accept Cash over the counter. You may however do a bank transfer or bank deposit and forward the proof of your deposit to us at courses @acc.edu.sg. Please call us at 6339 5411 for the bank details.

Payment Option 1:
Lump sum payment by Cheque, Nets or Credit Card.

Payment Option 2:
0% interest free installment plan with selected merchant banks

Payment Option 3:
In-house installment plan where there is a $50 administrative fee for each installment payment after the initial payment. The installment plan only applies to the course fees.

Request for eBrochure and View Upcoming Preview Dates

Keen to find out more? Please provide us with your name, email and contact number. We will email you the module details and enrolment form. You can also view our free upcoming preview/information sessions where you will be able to find out more about our courses.

Thank you and we wish you good success!

Course Overview

Study Mode: Part-time only
Duration: 3 months
Modules: 1 module, consisting of 12 lessons

Student Testimonials

“This learning experience has been beneficial and helpful. I am enthusiastic to learn about learning and developmental disorder of the students I teach. Looking forward, I could use this skill to help more children and advance my career.”

“I appreciated the learning I gained from this module. I learned how to recognize symptoms and how I can help these children.”

“The rooms are conducive for learning. The lighting, furnitures and AC were commendable. The attitude and welcoming smiles of the student team is very much appreciated.”

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